Relocation Advisory Services

Moving Tips to Consider

• Hire an authorized mover. Every mover is licensed by the state department of transportation (DOT). Any company you interview must provide the full name, a DOT certificate number and a physical address. Beware of any vendor who gives you only a phone number.
• Beware of the “low ball” bid. Get at least three to four estimates. Ask each mover to break down the price by cost of labor and trucks per hour, plus the estimated time to complete the move, so you can compare apples to apples. Remember that estimates are not binding! Do not believe a salesman who insists his estimate will be the actual cost of the move. If one bid is much lower than the rest, throw it out. (For long distance household moves, more than 100 miles, a mover can offer a fee based on weight or a flat fee. However, beware of anyone offering flat fees for local moves.)
• Get it in writing. Agreements between you and the mover should be in writing, both on the Estimate Cost Form and on the Order for Service Form.
• Understand who is liable for mishaps. Movers are not liable for the full value of lost or damaged goods unless special arrangements are made. Have the mover explain what the liability is and how to get extra protection (i.e., insurance).
• Do not sign too fast! Do not sign any receipts for household goods until you are sure they are all delivered and there is no apparent damage. Note any damage on the shipping papers before signing.
• Know the payment plan. Most movers require cash, certified check or major credit cards upon delivery. Ask in advance about the required payment method. At the end of your move, the vendor will come up with the final charges based on the actual time.